Revenue Automation

Sunbound Puts AI Revenue Automation Inside the PointClickCare Marketplace

Sunbound's revenue cycle management and private payment automation solutions are now available in the PointClickCare Marketplace. The integration lets senior living operators running on PointClickCare automate billing across Medicaid, Medicare, and resident private pay — starting from the census and resident data already sitting in their electronic health record.

The pitch is built on results. Operators using Sunbound see a 99% net collection rate on claims and a 95%+ on-time resident payment rate. Sunbound built a Revenue Operating System specifically for senior living, using an AI-powered platform that improves cash flow by automating revenue workflows including admissions, payments, and end-to-end revenue cycle management.

Billing That Starts From the System of Record

With the Marketplace listing, PointClickCare customers can now connect seamlessly to Sunbound. Census, resident, and payer data flow from PointClickCare into Sunbound, so billing begins from the operator's system of record — with no duplicate entry and no spreadsheets. Two solutions are available:

• Sunbound RCM delivers a full revenue cycle management solution: eligibility and insurance verification, prior authorization, claim validation, submission, denial management, appeals, and payment posting. Sunbound's AI flags what would cause a denial before claims are submitted and diagnoses the root cause of any denials, while a team of billing experts works the complex exceptions alongside the operator's staff.
• Sunbound Private Payments automates the private-pay operation, with AI-powered billing QA, automated invoicing, timely reminders, mobile check deposit, and a family portal that answers questions before they reach staff.

Senior living teams work incredibly hard for their residents, but even the strongest teams still lose hours to manual billing and follow-up. We built Sunbound to clear the repetitive, manual work so their team can focus on residents, get operators paid accurately and on time, and do it inside the system they already run on. Being in the PointClickCare Marketplace means an operator can turn it on without adding one more thing to manage. — Manny Cominsky, Co-Founder & CEO, Sunbound

Software Paired With a Dedicated Billing Team

Sunbound built the integration through the PointClickCare Marketplace Partner Program, using PointClickCare's APIs. Designed specifically for senior living, Sunbound pairs software with a dedicated billing team, so operators get full visibility into every claim, backed by people who are accountable for the results.

Our customers are increasingly looking for customized, integrated solution sets to achieve their business goals. The PointClickCare Marketplace offers a wide range of integrated solutions with quick and easy implementation. We're excited to integrate with Sunbound to further extend our customers' technology capabilities. — Mike Boesveld, Director of Marketplace Strategy, PointClickCare

Why Marketers Should Pay Attention

This is a textbook example of how marketplace distribution is reshaping B2B go-to-market. Rather than selling around an incumbent EHR, Sunbound plugged directly into where operators already work — turning a partner ecosystem into a low-friction acquisition channel. For revenue and product marketers, the lesson is that measurable outcomes (a 99% net collection rate, 95%+ on-time payments) plus one-click activation inside a trusted platform can outperform standalone campaigns in high-consideration verticals.

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Background: Sunbound

Sunbound is the maker of a Revenue Operating System built specifically for senior living. Its AI-powered platform automates revenue workflows across admissions, payments, and end-to-end revenue cycle management to improve operator cash flow. Sunbound pairs its software with a dedicated billing team, giving operators full visibility into every claim alongside people accountable for the results.