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Google Launches Gemini 4 Hydrogen to Power Faster AI Agents and Enterprise WorkflowsOil Prices Hold Gains as Trump Rules Out Need for Iran Deal, Raising Supply ConcernsBlueMedia Partners With ChatGPT Ads to Bring AI-Native Advertising to Global BrandsDatabricks Announces $3 Billion Investment Across Europe and the Middle East to Accelerate Enterprise AIAdobe Expands Marketing AI Tools, but Human Creativity Remains EssentialGoogle Introduces New TPUs to Support Enterprise AI WorkloadsGoogle Launches Gemini 4 Hydrogen to Power Faster AI Agents and Enterprise WorkflowsOil Prices Hold Gains as Trump Rules Out Need for Iran Deal, Raising Supply ConcernsBlueMedia Partners With ChatGPT Ads to Bring AI-Native Advertising to Global BrandsDatabricks Announces $3 Billion Investment Across Europe and the Middle East to Accelerate Enterprise AIAdobe Expands Marketing AI Tools, but Human Creativity Remains EssentialGoogle Introduces New TPUs to Support Enterprise AI Workloads

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The latest industry news, insight and analysis.

CX5 Nov 2026

AT&T Plans to Reshore Customer Service Operations as AI Reshapes the US Contact Centre Industry

AT&T plans to move customer care operations for key services to the US by 2027, highlighting how reshoring, AI and workforce costs are reshaping contact centres.

CX28 Jul 2026

Lucidya Strengthens Leadership with Executives from ServiceNow, Qualtrics, Brandwatch, Talkdesk and Genesys